Support

We answer within 1–2 business days

Write to support@fitcoachhq.org — bugs, questions, feedback, account issues. Include your account email and, for bugs, what you did and what you expected.

You can also send feedback directly from the app: Profile → Feedback.

Common questions

How do I delete my account?

In the app: Profile → Delete account. One action removes the account and personal data. No email or waiting period required.

How do I disconnect from my coach?

Coach tab → menu → Disconnect. Your coach keeps only the history of sessions they coached; everything else becomes private again.

Apple Health isn't syncing

Check iOS Settings → Privacy & Security → Health → FitCoach and make sure Steps and Active Energy are allowed. Then reopen the app — data for today and yesterday syncs automatically.

I found a bug

Email us or use in-app feedback. Screenshots help enormously.